Location: Bellevue, Washington, United States
URL:http://pointmarc.com
Posted: 11/14/2012
Job Description:
Entertainment & Devices (E&D) Support organization is looking for a star Business Analyst with project management experience to support end to end efforts of improving the customer support experience. You will help provide visibility into the aspects of a campaign that are driving results to continuously improve ROI. The role will require the individual to handle multiple projects at once, work across a number of different groups. This role is ideal for someone who has experience with data analysis and reporting, ability to address unstructured problems and excellence in execution.
Responsibilities
Project Management:
.Manage the production of various ad hoc reports, views and changes to dashboards and scorecards
.Gather and prioritize requests for data, reports and enhancements to reporting tools
.Liaison between business owners and reporting developers
Business Analysis:
.Gather requirements from business owners and document specifications for reports and improvements to reporting tools
.Coordination of regular business cycle review; data analysis and collecting commentary
.Assist business owners, measure and analyze web traffic and survey data
.Excellent analysis and problem solving skills; able to draw out the story behind the data
Reporting and Data Analysis:
.Address ad hoc analysis: Provide specialized, project-based analytics driven by the different teams and stakeholders related to topics such as website user engagement, eCommerce and ROI
.Well versed at rationalizing data from disparate sources to support BI efforts, and automating these procedures, which may include SQL queries for retrieving dimensional and relational data
.Fluent in use of MS Excel, in particular its data related features to acquire, manipulate and utilize data for analysis
Qualifications/Experience:
.***Microsoft experience required***
.A strong analytical background
.Required: Working knowledge of SQL queries, new BI tools and fluent use of MS Excel
.Experience with web site and ecommerce platform analysis. Familiarity with web analytics tools: Webtrends and Omniture preferred
.Good communication skills; an evangelist of the value of up-front planning, ongoing analysis and ensuing governance
.A proven track record of managing multiple projects, meeting tight deadlines and strong interpersonal skills
Job Order #1167